WordPixel
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Privacy Policy

Effective Date: January 13, 2025
Last Updated: January 13, 2025

WordPixel Team ("Company," "we," "us," or "our") operates WordPixel ("Service"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Service.

1. Information We Collect

1.1 Information You Provide

  • Email address: For account creation, identification, and customer support
  • Display name (nickname): For user identification within the Service

1.2 Information Collected Automatically

  • Usage data: Game progress, completed artworks
  • Device information: Device model, operating system version, app version
  • Log data: Access time, IP address, error logs
  • Advertising identifier: For personalized advertising (with your consent)

1.3 Payment Information

  • Transaction history: Purchased items, payment date, amount
  • Payment processing is handled directly by Google Play or Apple App Store. We do not store sensitive payment information such as credit card numbers.

2. How We Collect Information

  • Information you enter during registration
  • Information received through social login (Google, Apple)
  • Information automatically generated during Service use
  • Information provided through customer support inquiries

3. How We Use Your Information

3.1 Service Provision

  • Account creation and management
  • Saving and synchronizing game progress
  • Providing explore and friend features
  • Processing purchases and payments

3.2 Service Improvement

  • Analyzing usage statistics
  • Bug fixes and technical troubleshooting
  • Developing new features

3.3 Marketing and Advertising

  • Providing personalized advertisements (with your consent)
  • Sending promotional information (with your consent)

3.4 Customer Support

  • Responding to inquiries
  • Delivering important notices

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

4.1 Retention Periods

Data Type Retention Period
Account information Until account deletion
Game progress data Until account deletion
Transaction records 5 years (as required by law)
Customer support records 3 years
Access logs 3 months

5. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • With service providers who assist in operating our Service
  • When required by law or legal process
  • To protect our rights, privacy, safety, or property

6. Third-Party Service Providers

We use the following third-party services:

Provider Purpose Data Processed
Supabase User authentication Email, Account data
MongoDB Atlas Database hosting Account and game data
Railway Server hosting Account and game data
Cloudflare CDN, Web hosting Access logs
Google AdMob Advertising Advertising identifier
Stripe Payment processing (Web) Transaction data
Google Firebase Push notifications, Analytics Device token, Usage data

7. Your Rights

You have the following rights regarding your personal information:

7.1 Access and Portability

You can request a copy of your personal data at any time.

7.2 Correction

You can update your account information through the app settings.

7.3 Deletion

You can request deletion of your account and all associated data. A 30-day grace period applies, during which you can cancel the deletion request. After the grace period, the following data will be permanently deleted:

  • Account information will be permanently deleted
  • Game progress and completed artworks will be removed
  • Purchase history will be deleted (except records required by law)
  • Friend connections will be removed

7.4 Opt-Out

  • You can opt out of personalized advertising through device settings
  • You can unsubscribe from promotional emails at any time

7.5 How to Exercise Your Rights

  • Through app settings > Account Management
  • By contacting us at support@wordpixel.app
  • Requests will be processed within 30 days

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit (SSL/TLS) and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data storage with reputable cloud providers

9. Cookies and Tracking

Our web services may use cookies for:

  • Maintaining login sessions
  • Improving user experience
  • Analyzing usage patterns

You can manage cookie preferences through your browser settings.

10. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

For users between 13 and 18, parental consent may be required in certain jurisdictions.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your rights

13. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have additional rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

14. Contact Information

For questions about this Privacy Policy or our data practices:

15. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or by email. Your continued use of the Service after such modifications constitutes your acknowledgment of the modified Privacy Policy.

Posted: January 13, 2025
Effective: January 13, 2025